Refund Policy

Last Updated: March 16, 2026

Thank you for choosing Ranky Tools! We provide high-quality group buy SEO and marketing tools and strive to deliver a seamless experience. While we aim for excellence, we understand that sometimes issues may arise. This refund policy explains the conditions under which users may request refunds, as well as limitations to protect both our users and our services.

Scope of Refund Policy

  • This refund policy applies exclusively to the monthly subscription plan.
  • Refunds are not available for any other plans, packages, or one-time purchases.
  • Users are encouraged to review the plan details and tool descriptions before making a purchase.

General Policy

  • Refunds are available under certain conditions for our group buy SEO and marketing tools.
  • Users should carefully review the tool functionalities before purchase.
  • All refund requests must be submitted through our official customer support channels.

Eligibility for Refunds

  1. Non-Functional Tool(s)
    • If a core tool within your monthly subscription malfunctions and remains inoperable for 3 consecutive days, the user is entitled to a full refund.
    • Our team will first attempt to resolve the issue before processing a refund.
  2. Usage-Based Refunds
    • If the user has consumed half or more of the monthly access period, a full refund will not be granted.
    • Refunds in such cases will be calculated proportionally based on the remaining unused portion of the subscription.
  3. Accidental Payment
    • If a user pays twice for the same monthly plan or mistakenly sends a payment to Ranky Tools, they may request a refund for the extra payment.
    • Refund requests must be made within 3 days of the transaction and include proof of payment.
    • Once verified, the user will be fully refunded for the accidental payment.
  4. Unsatisfied with the Service
    • Users must clearly define a legitimate reason for their claim. Vague or unjustified complaints will not be considered.
    • The Ranky Tools committee reserves the right to accept or deny the refund request based on the merit and validity of the claim.
    • Refunds will follow the usage-based calculation if applicable.
  5. Refunds Due to Miscommunication
    • Users may request a refund if they were misguided or miscommunicated by a Ranky Tools support member regarding the tools or services.
    • Users must provide evidence, such as a screenshot of the chat where misleading information occurred.
    • Refund eligibility will be determined by the Ranky Tools committee based on merit.
  6. Expectation of Unavailable Features
    • Users are not entitled to a refund if they claim certain features, extensions, or functionalities were expected but are not included in the purchased tools.
    • Refunds in these cases will only be considered if the user had explicitly inquired about these features prior to purchase and was misinformed.
    • Users are encouraged to clarify tool capabilities before purchasing to avoid misunderstandings.
  7. User-Side Technical Issues
    • Refunds will not be granted for issues caused by the user’s environment, such as browser settings, cache, cookies, or local device problems.
    • Users are responsible for managing their own browsers and devices.
    • Ranky Tools cannot guarantee tool performance if the user does not follow basic maintenance steps, such as clearing cache or cookies, or using a supported browser.
    • Refunds will only be considered if the issue is directly caused by the Ranky Tools service.

Ineligible for Refunds

Refunds will not be granted in the following circumstances:

  • Unjustified Claims: Requests based on user expectations of extra value, features, or benefits that were not promised.
  • Account Bans/Blocks: Ranky Tools is not responsible for bans or blocks imposed by individual tool providers.
  • Tool Usage Limits: Refunds will not be granted if the tool has reached its usage limits, which typically reset periodically.
  • Mobile Compatibility Issues: Users are encouraged to check tool compatibility on mobile devices before purchase.
  • Fair Usage Violations: Users who misuse tools or violate terms of service will not be eligible for any refunds. Misuse may include:
    • Attempting to bypass usage limits or restrictions
    • Sharing access with unauthorized third parties
    • Using tools for illegal, unethical, or malicious purposes

Refund Process

  1. Contact Ranky Tools Customer Support via:
  2. Include:
    • Order number
    • Reason for refund
    • Supporting evidence (if applicable)
  3. Our team will review the request and respond within 5 business days.
  4. If approved, the refund will be credited to the original payment method (or as otherwise communicated) within 7 business days.

Our Rights

  • Ranky Tools may request additional information to verify a refund request.
  • We reserve the right to deny any refund if it does not meet the criteria outlined in this policy.
  • This policy may be modified at any time without prior notice. Changes will apply to all future purchases.

Frequently Asked Questions

Refunds will be prorated based on remaining unused access.

You must provide chat screenshots or evidence. The refund will be reviewed and decided by the committee.

No, this policy only applies to monthly subscriptions.

You can claim a refund for the extra payment within 3 days, with proof of payment.

No. In such situations, you are not eligible for a refund. Users are expected to confirm tool features or extensions with our support team prior to purchase. Refunds will only be considered if you had asked about the specific feature before purchasing and were misinformed.